The concept of reverse logistics has been applied in promoting customer service and
resources recycling. Concerning quality control, the defective components and finished
products will be returned to their producers through reverse logistics systems. Nowadays,
reverse logistics has been developed rapidly for increasing industries’ competitiveness,
promoting customer service level, and recycling the reusable material. Meanwhile, the
demand of reverse logistics brings out a new market for the third-party logistics companies like APT Logistics headquartered in Mumbai city in India.
The two main reasons behind the rise of reverse logistics are the globalization of markets and
policies for environment protection. A successful reverse logistics could help to increase the
service level of companies and reduce the costs of producing processes. More and more
companies want to build their reverse logistics system, however the system needs professional
knowledge in logistics management and particular facilities. Thus the third-party logistics
service providers like APT Logistics have their reverse logistics system.